Now more than ever do we appreciate the convenience of online services! From medical appointments to grocery shopping, the benefits of getting and doing things online go beyond comfort as it also helps you stay home and stay safe.
We've adopted these contactless options for several years now so current and future residents can choose what works for them. Read on to discover the everyday conveniences we've got in store for you!
1. Book an appointment
Yes, we are always open to help you find your new home and you can do it online from the comfort of your own space! Simply visit our website to book an appointment online but if you prefer to chat, you can always call our Customer Care Centre any day of the week. Regardless of the method you choose, you will always receive an email confirmation and reminders of your appointment—talk about convenience and great service!
2. Tour an apartment
Is it a "stay-in-bed" kind of weather or you're away in a business trip? We've got options for you! We have virtual tours of select apartments on our website so you can technically view the unit while seated on your couch. But if you're looking for something more interactive, our leasing agents can do an online tour via Skype, Facebook, or Facetime…cool right? Any questions you have will be answered as if you were touring in-person.
3. Secure your apartment
We have a seamless online leasing process that is accessible through the website, 24/7. So after falling in love with your new apartment, you can now submit your application and attach supporting documents with just a couple of clicks. It's easy, safe, and the best part… it's entirely contactless!
4. Never miss a rent payment
We understand that you have a lot going on so we made rent payment simple. Apply for pre-authorized payment and your rent will automatically be taken out of your account on the first of each month. No need to write cheques or come by the rental office. Not only will you avoid unnecessary contact, you'll never have to worry about skipping rent. Check out this article for additional information and benefits of online banking.
5. Request for maintenance
Need something fixed? Submit your request online! Fill out the online form and wait for the onsite team to contact you. You will receive a confirmation that the request has been received. Not sure how to complete the form? Call our Customer Care Centre and one of our agents will gladly help you submit the request. You don't even have to come into the office to get the service you deserve.
Can't leave home but you got to plan your next move? Contact us and we'll do our best to help you!